Yoga Silicone Massage Stick for Muscle Relaxation

Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

In the event of high order volumes or unforeseen delays caused by external factors, customers will be notified promptly via email.

Shipping Times & Delivery

Domestic (U.S. / Local Region):

Estimated delivery time is 5–10 business days.

International:

Estimated delivery time is 7–20 business days, depending on the destination country and local courier services.

Please note that all delivery timeframes are estimates only. Delays may occur due to customs processing, local postal service disruptions, or other circumstances beyond our control.

Shipping Rates

Shipping charges are calculated at checkout based on the destination and selected shipping method.

From time to time, we may offer promotional free shipping. Customers are encouraged to review our homepage or promotional banners for any active offers.

International Shipping & Customs

We proudly ship worldwide.

Please be advised that any applicable customs duties, import taxes, or additional fees imposed by the destination country are the responsibility of the customer. We are not liable for delays resulting from customs clearance procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details at checkout. We cannot be held responsible for orders delivered to incorrect or incomplete addresses supplied by the customer.

Order Tracking

Once your order has been dispatched, a confirmation email containing tracking information will be sent. Please allow 1–2 business days for the tracking link to become active.

Contact Us

For any questions regarding your order or shipping status, please contact us at:

[your email here]

Refund & Return Policy

Thank you for shopping with us. We strive to ensure that you are fully satisfied with your purchase. However, we understand that occasionally a product may not meet your expectations. Please review our policy below.

Returns

We accept returns on eligible items within 14 days of delivery.

To qualify for a return:

• 
  The item must be unused.
  
• 
  The item must be in the same condition in which it was received.
  

Unless the item was received defective or damaged, return shipping costs are the responsibility of the customer.

Exchanges

We only replace items if they are defective or damaged upon arrival.

If you need to request an exchange for the same item, please contact us at [your email here] with your order number and a clear photograph showing the issue.

Refunds

Once your returned item has been received and inspected, you will be notified via email regarding the status of your refund.

If approved, the refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

How to Initiate a Return

To begin the return process, please contact us at [your email or contact form] and provide your order number along with the reason for the return.

Return instructions will be provided within 24–48 hours.

Return Address

Please do not send your purchase back to the manufacturer or to any address listed on the product packaging. Contact us first to confirm the correct return address